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What To Do After Storm Damage in Rochester NY

By A-One Tree Services | June 1, 2026

Immediate Steps After a Storm Damages Trees in Rochester

Rochester and Monroe County are no strangers to severe weather. Nor’easters, ice storms, and powerful thunderstorms regularly cause tree damage across the region. If a storm has just passed and you are dealing with fallen or damaged trees, this step-by-step guide will help you stay safe and handle the situation correctly.

⚠ Tree fell on your house? Call our emergency line immediately: (585) 888-9232 — We dispatch 24/7 across Rochester and Monroe County.

Step-by-Step: What to Do Right After the Storm

Step 1: Stay Inside Until It Is Safe

Do not go outside immediately after a storm. Downed power lines may not be visibly sparking. Wait for official all-clear notifications from the City of Rochester or Monroe County Emergency Management before assessing damage.

Step 2: Call 911 If There Are Downed Power Lines

If a tree has brought down power lines, this is a utility emergency — not just a tree emergency. Call 911 and keep everyone away from the area. Do not touch any wire on the ground, even if it appears inactive.

Step 3: Document All Damage With Photos

Before any cleanup begins, photograph everything — the fallen tree, any structural damage to your home or fence, and the surrounding area. You will need this documentation for your homeowner’s insurance claim.

Step 4: Call Your Homeowner’s Insurance Company

Report the damage to your insurer as soon as possible. Ask specifically about coverage for tree removal and structure repair. Most policies cover tree removal when the tree damages a covered structure.

Step 5: Call a Licensed and Insured Tree Service

This is where most Rochester homeowners make a costly mistake. After every major storm, unlicensed “storm chasers” flood the area offering cheap chainsaw service. They are typically uninsured — meaning you are fully liable if they are injured on your property. Always verify insurance before hiring.

Will My Insurance Cover Storm Tree Removal?

In most homeowner’s insurance policies in New York State:

  • Tree on your house or garage: Usually covered for both removal and structural repair, subject to your deductible
  • Tree blocking your driveway: Often covered up to $500–$1,000 per tree
  • Tree fell in yard, no structure damaged: Typically not covered

A One Tree Services works with insurance companies regularly. We provide detailed documentation and can help ensure your claim is processed as smoothly as possible.

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