Legal

Privacy Policy

How A-One Tree Services collects, uses, and protects your information.

Effective Date: January 1, 2026

A-One Tree Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aonetreeservicerochesterny.com. Please read this policy carefully. If you disagree with its terms, please discontinue use of the site.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

• Fill out our free estimate or contact form (name, phone number, email address, property address)
• Call or email us directly
• Interact with our chat widget
• Subscribe to any updates or promotions

We may also automatically collect certain technical data such as your IP address, browser type, pages visited, and time spent on pages via cookies and analytics tools (Google Analytics 4).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your service requests and free estimate inquiries
• Schedule on-site visits and follow up on estimates
• Send marketing and promotional communications (only if you have opted in)
• Improve our website and customer experience
• Comply with legal obligations

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (such as our CRM, scheduling software, or hosting provider) who assist us in operating our business, provided those parties agree to keep your information confidential. We may also disclose information when required by law or to protect our legal rights.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to enhance your experience and analyze traffic. You can control the use of cookies through your browser settings. Note that disabling cookies may affect the functionality of some parts of the site.

5. Data Security

We implement commercially reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites (such as Facebook, Instagram, TikTok, and Google). We have no control over the content or privacy practices of those sites and are not responsible for their policies.

7. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Effective Date" at the top of this page. Your continued use of the site after changes are posted constitutes your acceptance of the revised policy.

9. Contact Us